Privacy Policy

We collect information you provide directly to us when you:

• Request a free estimate, inspection, or callback
• Submit a project address for our iSmart AI satellite measurement tool
• Apply for financing through one of our lending partners
• Contact us by phone, email, text, or web form
• Apply for a job or refer a customer to us

This typically includes your name, property address, email, phone number, and details about your roof or project. When you interact with our site we also automatically collect standard log data (IP address, browser, referring page, and pages viewed) and cookie identifiers used for analytics and advertising.

We use the information we collect to:

• Prepare and deliver your estimate, inspection report, or scope of work
• Schedule visits, installations, and warranty service
• Process financing applications you have opted into
• Respond to questions and provide customer support
• Improve our website, marketing, and service offerings
• Send you project updates, appointment reminders, and — with your consent — promotional messages

Providing a phone number allows us to call you about your estimate, project, or account. We only send text messages to numbers whose owners have separately and voluntarily opted in to SMS by checking the optional SMS consent box on one of our forms — providing a phone number alone never enrolls you in text messaging. Message frequency varies and message and data rates may apply. You can opt out of texts at any time by replying STOP, get help by replying HELP, and opt out of calls by asking to be removed from our list.

iSmart Roofing respects your privacy. Mobile information, including phone numbers, SMS opt-in data, and messaging consent, will not be sold, rented, shared, or disclosed to third parties or affiliates for marketing or promotional purposes.

Information may be shared with service providers solely as necessary to provide services on behalf of iSmart Roofing, such as delivering SMS communications. SMS consent and mobile opt-in information will not be shared with third parties or affiliates for their own marketing or promotional purposes.

If you opt in to receive SMS messages from iSmart Roofing, message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP.

SMS consent is collected through a separate, optional, unchecked checkbox on our quote and contact forms. It is never required to request an estimate or to purchase goods or services, and we never add a phone number to text messaging simply because it was provided to us.

We do not sell your personal information. We share it only:

• With service providers that help us run our business (scheduling, CRM, satellite measurement, payment processing, email/SMS delivery, analytics)
• With financing partners you have applied to, so they can process your application
• With manufacturers (such as GAF and Owens Corning) to register warranties on your behalf
• When required by law, subpoena, or to protect rights, safety, or property

We use cookies and similar technologies to remember preferences, measure site performance, and understand how visitors use the site. You can control cookies through your browser settings. Disabling cookies may limit some site functionality (for example, the AI estimate flow).

We retain project, customer, and warranty information for as long as needed to service your roof, administer warranties, and comply with our legal and accounting obligations. We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, or misuse. No method of transmission or storage is 100% secure.

• You may request a copy, correction, or deletion of your personal information
• You may opt out of marketing emails using the unsubscribe link in any message
• You may opt out of marketing texts by replying STOP
• Texas residents may have additional rights under state law

To exercise any of these rights, email info@ismartroofing.com.

Our services are directed to homeowners age 18 and older. We do not knowingly collect personal information from children under 13.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be highlighted on our website.

iSmart Roofing
Katy, TX — Serving Greater Houston
Phone: (346) 827-3007
Email: info@ismartroofing.com