Privacy Policy
Last updated January 15, 2026. This page explains what information iSmart Roofing collects when you request an estimate, use the iSmart AI tool, or contact our team — and how we use and protect it.
This Privacy Policy applies to iSmart Roofing ("iSmart Roofing," "we," "us," or "our"), a Texas-based roofing contractor serving the Greater Houston area, and to the website you are currently viewing. By using our site or requesting a quote, you agree to the practices described here.
1. Information we collect
We collect information you provide directly to us when you:
- Request a free estimate, inspection, or callback
- Submit a project address for our iSmart AI satellite measurement tool
- Apply for financing through one of our lending partners
- Contact us by phone, email, text, or web form
- Apply for a job or refer a customer to us
This typically includes your name, property address, email, phone number, and details about your roof or project. When you interact with our site we also automatically collect standard log data (IP address, browser, referring page, and pages viewed) and cookie identifiers used for analytics and advertising.
2. How we use your information
We use the information we collect to:
- Prepare and deliver your estimate, inspection report, or scope of work
- Schedule visits, installations, and warranty service
- Process financing applications you have opted into
- Respond to questions and provide customer support
- Improve our website, marketing, and service offerings
- Send you project updates, appointment reminders, and — with your consent — promotional messages
3. Text messages and calls
When you provide a phone number, you consent to receive calls and text messages from iSmart Roofing related to your estimate, project, or account. Message and data rates may apply. You can opt out of promotional texts at any time by replying STOP, and out of calls by asking to be removed from our list.
4. How we share information
We do not sell your personal information. We share it only:
- With service providers that help us run our business (scheduling, CRM, satellite measurement, payment processing, email/SMS delivery, analytics)
- With financing partners you have applied to, so they can process your application
- With manufacturers (such as GAF and Owens Corning) to register warranties on your behalf
- When required by law, subpoena, or to protect rights, safety, or property
5. Cookies and analytics
We use cookies and similar technologies to remember preferences, measure site performance, and understand how visitors use the site. You can control cookies through your browser settings. Disabling cookies may limit some site functionality (for example, the AI estimate flow).
6. Data retention and security
We retain project, customer, and warranty information for as long as needed to service your roof, administer warranties, and comply with our legal and accounting obligations. We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, or misuse. No method of transmission or storage is 100% secure.
7. Your choices
- You may request a copy, correction, or deletion of your personal information
- You may opt out of marketing emails using the unsubscribe link in any message
- You may opt out of marketing texts by replying STOP
- Texas residents may have additional rights under state law
To exercise any of these rights, email info@ismartroofing.com.
8. Children's privacy
Our services are directed to homeowners age 18 and older. We do not knowingly collect personal information from children under 13.
9. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be highlighted on our website.
10. Contact us
iSmart Roofing
Katy, TX — Serving Greater Houston
Phone: (346) 827-3007
Email: info@ismartroofing.com
This page is maintained by iSmart Roofing to answer common privacy questions about our website and estimate process. It is provided for informational purposes and is not legal advice.